A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Pulaski-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

Hirex Water Damage started because homeowners in Pulaski, TN kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Pulaski roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Structural Drying in Pulaski isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Pulaski, TN, so you're protected from the moment our truck pulls into the driveway.
Our Pulaski, TN-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Pulaski who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Pulaski call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Pulaski started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Pulaski line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
From a single soaked bedroom to a commercial building with three flooded floors, our Pulaski teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Pulaski property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Pulaski, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Pulaski properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Pulaski job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
On top of standard drying, our Pulaski crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every Pulaski estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Pulaski, TN means Pulaski response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Tell our Pulaski dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Pulaski address with extraction and drying equipment already loaded.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every Pulaski job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Pulaski paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Pulaski dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Upfront, written pricing is standard on every Pulaski job, not an add-on option.
Our Pulaski on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Pulaski job as complete.
Yes, our Pulaski crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Pulaski tech confirms it's safe.
Commercial response is a regular part of our Pulaski work — restaurants, offices, and multi-unit buildings included.
Most Pulaski residential jobs dry out in 3 to 5 days depending on how much material got wet and how long it sat before extraction.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Pulaski service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
We cover Pulaski and the surrounding zip codes listed below, plus neighboring communities throughout Pulaski, TN.
Beyond Pulaski itself, our coverage extends across nearby zip codes, with additional Pulaski, TN crews available for large-scale or commercial losses. If your address falls inside or near Pulaski, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Pulaski, Pulaski, TNCall now and speak with a real Pulaski dispatcher, not a national call center.
Call +1-844-234-5373